The current coronavirus crisis which is unfolding in the UK is something we are taking very seriously. We have put measures in place to ensure the safety of our team, our workplace, and the service our customers expect is upheld.
We are very fortunate to have a robust distribution network and excellent relationships with our principals from around the world. We also have the technical ability to assist our customers with key formulation work around cleansing and hand sanitising. Our laboratory continues to run safely when essential formulation work is required and we are actively working with our partners to help ensure continued supply of key raw materials.
We are here to help so please do call us if you need any assistance with sourcing ingredients or formulation and technical support.
For General Enquiries, Orders and Technical requests:
Our office and sales staff, whilst working from home, are all available as usual. Please call or email your usual contact or the main office number 0161 629 2129.
Delivery & Warehousing:
Our warehouse team are operating as usual but are adhering to strict protective measures such as temperature/symptom monitoring, protective equipment, sanitising and social distancing.
Please note: We are keeping fair pricing to support all of our customers, especially those impacted by the high demand on certain ingredients. Any price increase applied to orders will only happen in response to increased costs imposed on us.